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WordPress Live Chat Plugin
WordPress live chat plugins enable you to interact with your website visitors in real-time, providing instant support, answering questions, and building customer relationships. Here are some popular live chat plugins for WordPress:
- LiveChat:
LiveChat is a widely used live chat solution that offers real-time customer support. It provides customizable chat widgets, visitor tracking, canned responses, chatbot integration, and more. - Tawk.to:
Tawk.to is a free live chat plugin with features like unlimited agents, canned responses, file sharing, and chat history. It also includes a dashboard for managing chats and visitors. - WP Live Chat Support:
WP Live Chat Support offers a user-friendly interface and customizable chat boxes. It includes features like offline messaging, proactive chat invitations, and agent ratings. - Zendesk Chat (formerly Zopim):
Zendesk Chat offers a powerful live chat system with proactive engagement, chat triggers, visitor tracking, and integration with Zendesk’s broader support platform. - Drift:
Drift is a conversational marketing platform that includes live chat, chatbots, and email marketing. It’s focused on driving sales conversations and lead generation. - Formilla Live Chat:
Formilla Live Chat provides real-time chat, automated messages, visitor tracking, and integration with email marketing services. It also offers mobile apps for managing chats on the go. - Crisp:
Crisp offers live chat, email, and social media integration in one platform. It includes features like saved replies, chatbot integration, and even the ability to send video messages. - Chaty:
Chaty is a customizable live chat plugin with various design options for chat boxes. It supports Facebook Messenger integration and offers responsive design. - Pure Chat:
Pure Chat provides live chat and visitor tracking features. It has both free and paid plans, offering customization options and integrations with popular email marketing platforms. - Chaport:
Chaport offers a user-friendly interface, team collaboration features, file sharing, and automated greetings. It also supports Facebook Messenger integration.
When choosing a live chat plugin, consider factors like ease of use, customization options, reporting features, integration with other tools, and whether the plugin meets your customer support goals. Additionally, ensure that the plugin you choose is compatible with your WordPress theme and other plugins.